How to order, ordering by post, order online, secure payments, cheques, credit cards, postal orders accepted |
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| Scottish www.scottish-crafts.co.uk |
Welsh www.craftsfromwales.co.uk |
English www.english-crafts.co.uk |
Irish www.irish-crafts.co.uk |
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| Click here to view feedback or search our products under the Ebay seller 'giggley0'; |
If you are placing a large order from an area out with mainland U.K then please e-mail your requirements for a postal discount, I will contact you with a combined delivery charge before you commit to buy.
E-mail payment links
If you have any problems using the online shopping feature then please contact us and we can send you a direct link via e-mail for secure payment.
Our online shopping service is provided by paypal and all credit card details etc are handled by their secure server. We are only forwarded address details for delivery purposes. We do not have access to credit card details or paypal payment details. Your information is not stored on the internet or any publicly accessible computer system. If you have any doubts or queries then please do not hesitate to contact either ourselves or paypal.
Cookies
If you have
any problems accessing the shopping basket then this may be due to your
cookies being disabled. The shopping cart requires cookies set on medium
or enabled so as to store information on your hard drive for the duration
of your stay on our site only ( i.e. it stores items you have added to
your cart so as to view them in basket)
If you have
checked your cookies and you are still having problems accessing the
on-line shopping, try changing your browser to outlook. If you are still
experiencing problems then please contact us
for a direct paypal payment link.
Replacement/Refund Policy
Replacement /
refund will be made if the item is defective.
We don't take responsibilities if the item is damaged by buyer's improper
operation.
Buyers must request their replacement / refund within 14 days after the
item was purchased.
Buyers are responsible for return postages cost.
The item must be returned with its original package before the replacement
/ refund is approved.
Buyers are required to return the items for Replacement / refund. We don't
take responsibilities if the returned item is lost when being sent
back.
The replacement / refund will be provided as soon as we confirm the
arrival of returned items.
Commissions, made to order items and earrings are non refundable.
Although, the above applies
to most of our members please confirm replacement / refund policies with
individual sellers before purchasing.
Regards
Emma Brown
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How to order, ordering by post, order online, secure payments, cheques, credit cards, postal orders accepted